Privacy Policy
Effective Date: Aug 1, 2025
1. Introduction
This Privacy Policy explains how Ottish Books ("we", "our", "us") collects, uses, shares, and protects personal information from visitors and users (“you”, “your”) of ottishbooks.com (“Website”).
2. Information We Collect
- Provided by You: name, email, shipping address, billing information, phone number—collected when you register, place an order, subscribe to newsletters, or fill out a form.
- Automatically Collected: IP address, browser type, device identifier, cookies, page visits, and clickstream data.
3. How We Use Your Information
- To process transactions — fulfill orders, send confirmations, handle returns.
- To communicate — newsletters, updates, support responses (with your consent).
- To improve services — analyze usage and optimize our Website.
- To send marketing if you've subscribed.
4. Information Sharing
- With service providers: shipping carriers, payment processors, analytics platforms.
- When required by law: to comply with legal obligations or protect rights.
- With your consent if explicitly provided.
5. Data Security
We implement technical and organizational safeguards—such as encryption and access controls—to protect personal data when you place orders or transmit personal details.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data.
- Opt out of processing or marketing communications.
7. Data Retention
We retain your personal data only as long as necessary to provide our services or as required by law.
8. Cookies & Tracking
Our Website uses cookies and similar technologies to personalize your experience, analyze usage, and support security. You can manage cookie preferences in your browser.
9. Policy Updates
We may update this Privacy Policy periodically. We will notify users of significant changes via prominent notice or direct communication if necessary.
10. Contact Us
If you have questions, requests, or complaints, contact us at:
- Email: contact@ottishbooks.com
- Address: Anamnagar, Kathmandu, Nepal